Return Policy

At Day by Day Store, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please review our return policy below:

Eligibility for Returns:

  • Items must be returned within 30 days of the purchase date.
  • To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
  • Certain items are exempt from being returned. Perishable goods, intimate or sanitary goods, and custom-made items are non-returnable.

Return Process:

  1. To initiate a return, please contact our customer service team at info@daybydaystore.com with your order number and the reason for your return.
  2. Once your return is approved, you will receive instructions on how to send your item back to us.
  3. Please ensure the item is securely packaged to prevent damage during transit.

Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
  • Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at info@daybydaystore.com with details of the defect or damage.

Contact Us:
If you have any questions about our return policy, please contact us at info@daybydaystore.com. We are here to assist you and ensure a smooth return process.

Thank you for shopping with Day by Day Store!