Cancellation Policy

At DaybyDay Store, we understand that sometimes plans change. Our cancellation policy is designed to be fair to our customers while allowing us to manage our resources efficiently.

For Services:

  1. Cancellations Made 48 Hours in Advance:
  • Cancellations made at least 48 hours before the scheduled service will receive a full refund or the option to reschedule at no additional cost.
  1. Cancellations Made 24-48 Hours in Advance:
  • Cancellations made between 24 to 48 hours before the scheduled service will receive a 50% refund or the option to reschedule with a 25% rescheduling fee.
  1. Cancellations Made Less Than 24 Hours in Advance:
  • Cancellations made less than 24 hours before the scheduled service will not be eligible for a refund. However, you may reschedule with a 50% rescheduling fee.

For Products:

  1. Order Cancellations:
  • Orders can be cancelled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible if the product has already been shipped.
  1. Returns:
  • Products can be returned within 30 days of receipt for a full refund, provided they are in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Special Circumstances:

  • We understand that emergencies and unforeseen circumstances can arise. Please contact our customer service team to discuss any special situations, and we will do our best to accommodate your needs.

How to Cancel:

  • To cancel a service or order, please contact our customer service team at info@daybydaystore.com or log into your account on our website and follow the cancellation instructions.

Thank you for your understanding and cooperation. We look forward to serving you in the future.

Contact Us:
If you have any questions about our cancellation policy, please contact us at daybydaystore.com

Effective Date:
This policy is effective as of 27th, September 2024 and is subject to change without notice.